Title: Cafe General Manager
Department: Front of House
Contract Type: Full-Time
Salary: Competitive
Our cafe general manager will love food, speciality coffee and generally be a big fan of what we do at Scéal Bakery. They will be at the forefront in helping us to deliver an exceptional customer service experience alongside leading and motivating the team to create a fantastic community.
They will demonstrate excellent attention to detail through their responsibilities such as scheduling, monitoring expenses and ordering supplies. To be successful in this role we expect they will have relevant work experience in hospitality and flourish in a busy work environment.
Job Description
Cafe General Manager will:
• Proactively manage their own workload
• Carry out the daily management of operations
• Liase with the kitchen team to ensure flawless flow of communication
• Repairs and maintenance of equipment in cafe
• Organise rotas, team management, training and development
• Stock control, inventory and ordering supplies
• Deal with customer queries in a well informed and friendly manner
• Operate POS system
• Maintain updated records of financial reporting
• Analyse customer demand and trends, and communicate this to the baking team
• Ensure all cafe areas are clean and tidy
• Ensure compliance with HACCP regulations
• Follow safety procedures when handling heavy items
Applicant Requirements
• Minimum of 2 years management experience in a similar organisation
• Highly organised and able to multitask
• Able to effectively train and motivate the team
• A strong understanding of HACCP regulations
• Ability to meet targets and work with financial budgets
• Good computer skills
• Excellent customer communication skills; in person, via phone and email
• To be a positive ambassador for our brand and values
Perks & Benefits
• Discounts on bread and pastries
• Two staff coffees per day
• Opportunities for career progression, with regular reviews
• Healthy and wholesome staff meals
• Opportunity for creativity and freedom of expression
• To be part of an exciting, growing venture
• Bright, natural light-filled work environment on the beautiful coast
Please apply by filling out the application form on our website. We look forward to hearing from you soon.